I'll agree with some people that say that the DAY team is really the A team. I just had my encounter with the NOT A team. BAH! Thanks for putting me on hold for 10 minutes and acting like you knew what you were doing. It's sad how WE AFFICIONADAS really know more about sale prices, policies, and service than some of the people that JCrew hires.
Yeah, like I would agree to pay $29.99 for a shirt that is on sale online for $9.99. Yeah right. Of course I will fight for myself! I refuse to let them hassle me and say it is okay for me to OVERCHARGED by $10+. Lame.
Service reps are supposed to do everything to help the customer out but sometimes I really feel that they do just the opposite.
UGH!
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